Email: sales@rapid-supplies.com
Mob: +971 55 474 4557 Tel: +971 4 224 5818 Fax: +971 4 220 2366
FAQ's
You Have Questions; We Have Answers

What kind of hotel supplies do you sell?
We sell thousands of brand-name guest supplies, linen, tableware, housekeeping and, staff accommodation for restaurant, hotels and resorts in the hospitality industry. We work with many different manufacturers all over the world to supply products have passed our high standards for quality.

Why do I buy from Rapid Hotel Supplies?
Since inception. Rapid Hotel Supplies finds new and innovative product for hospitality business. Recently we have announced our new Category called Child Friendly which lies on the basis of ‘’Baby Attach’’ program for Hotel and resort as most of travelers visits Dubai with Families and it is to stock the room with all in-room child engaged product such as toys, animal cover pillows & robes, bath splashing duck and many more, to make parents feel comfortable & happy.

We have one more new product which is very helpful and unique in the safety of Customer and Staff for restaurant and Pubs which is named as Glass-safe, manufactured in UK.

Where are your offices?
Our corporate office &, warehouse are all located in Dubai, United Arab Emirates.

Who are your typical clients?
We source and deliver hotel supplies for every size of hospitality property, from small bed and breakfasts to mid-size hotel chains and large five-star resorts. Our smallest clients receive the same personalized attention as our largest customers. We also have a very big hotel chains in our clientele such as Movenpick, Rotana, Four Points by Sheraton, Sofitel, Copthorne and lots more. Please check our clientele information on home page for further information.

How do you deliver personalized service?
First, we’ll actually visit your property and familiarize ourselves with the types of products you use and the brand image you want your property to project. Second, you'll be matched with an account service team that knows your property well and will be able handle any requests. Someone from our team will always be available to assist you. Third, we’ll package all of your orders ourselves at our Dubai warehouse. This ensures that your order is complete—even if it includes supplies from different manufacturers—and that all products are in perfect condition

Do you have minimum ordering requirements?
No. Just order what you need, when you need it. We’re able to store large amounts of product in our warehouse, so you don’t have to tie up your capital in excess inventory.

Will I pay extra to have you procure our products?
Not at all. We'll shop for you to find the best values on the products you need. We’re often able to get discounts because of the volume we do and our relationships with manufacturers, and we pass the savings along to you.

Will I pay extra to have RHS procure our hotel supplies?
Yes, we can manage your renovation, restoration, or addition. We’ll provide cost-effective solutions that meet your objectives, and we’ll oversee every detail of the project through completion.

Can you ship to properties verseas?
Yes. We ship hotels supplies to GCC and entire Middle-east hotels and resorts. By consolidating all overseas shipping orders at our warehouse in Dubai, we minimize freight and handling charges. We pack all items ourselves to ensure that order requirements are met and to guarantee safe shipment of your products. We also prepare all customs documentation so all you need to do is receive the shipment.

What if I need to see samples before I order products, particularly Linen items?
We’ll be happy to send catalog photos, swatches or samples to you. In addition, you can visit our website and search for all of exhaustive product list with all information, you may require as well as product photos and videos.

Can you assist us with renovations, restorations or additions?
Yes. We can manage your project by providing cost-effective solutions that meet your objectives and by overseeing every detail from initiation to completion.

How can I order from Rapid Hotel Supply?
You can Order by:
Ph: +971 4 220 2365
Mob: +971 55 474 4557
Fax: +971 4 220 2366
sales@rapid-supplies.com
or via online form.

 
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